Terms of service
TERMS OF USE AND CONDITIONS OF SALE
IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF USE AND CONDITIONS OF SALE (“TERMS” OR “AGREEMENT”) BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH OUR WEBSITE.
These Terms contain disclaimers of warranties, limitations of liability, and dispute resolution provisions. By accessing, using, or placing an order through our Website, you agree to be bound by these Terms.
Your use of tryneurobloom.com, including any subdomains, affiliated websites, mobile applications, and related services collectively referred to as the “Website,” which are owned and maintained by NeuroBloom “NeuroBloom,” “we,” “our,” or “us,” is governed by the policies, terms, and conditions set forth below.
By using the Website or purchasing any product from NeuroBloom, you agree to these Terms in full. If you do not agree to these Terms, you are not authorized to use the Website or purchase products from us.
1. Website Use
By using the Website, you represent that you are at least the age of majority in your state or province of residence, or that you are the parent or legal guardian of a minor using the Website under your supervision.
You agree that you have the legal capacity to enter into a binding agreement with us and that all information you provide is accurate, current, and complete.
2. Privacy Policy
Your use of the Website is also governed by our Privacy Policy. Our Privacy Policy is incorporated into these Terms by reference.
3. General Conditions and User Conduct
You agree not to use the Website or our products for any unlawful purpose.
You agree not to:
- Violate any laws, regulations, or ordinances
- Infringe upon our intellectual property rights or the rights of others
- Submit false or misleading information
- Upload or transmit viruses, malware, or harmful code
- Attempt to interfere with the security or functionality of the Website
- Use the Website to harass, abuse, defame, threaten, or discriminate against others
- Collect or track personal information of others without consent
- Engage in any activity that could harm NeuroBloom, our customers, or our Website
We reserve the right to terminate or restrict access to the Website at any time if we believe you have violated these Terms.
4. Products Sold for Personal Use Only
Products purchased from NeuroBloom are intended for personal, household use only.
You agree not to resell, redistribute, export, modify, or commercially exploit any product purchased through the Website without our written permission.
We reserve the right to limit, cancel, or refuse orders that appear to be placed by dealers, resellers, distributors, or unauthorized sellers.
5. No Medical Advice
The information on the Website is provided for general informational purposes only.
NeuroBloom products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.
Statements made on the Website have not been evaluated by the Food and Drug Administration.
You should consult your physician, pediatrician, or qualified healthcare professional before using any dietary supplement, especially if your child has a medical condition, is taking medication, has allergies, or is under medical supervision.
NeuroBloom does not provide medical advice. Any information on the Website should not be used as a substitute for professional medical guidance.
Individual results may vary.
6. Accuracy, Completeness, and Timeliness of Information
We make every effort to provide accurate and current information on the Website. However, information may occasionally contain typographical errors, inaccuracies, omissions, or outdated details related to product descriptions, ingredients, pricing, promotions, shipping, availability, or other content.
We reserve the right to correct errors, update information, change pricing, cancel orders, or modify content at any time without prior notice.
We do not guarantee that product images, colors, packaging, or descriptions displayed on your device will be perfectly accurate.
7. Product Availability and Pricing
Product descriptions, availability, pricing, promotions, and offers are subject to change at any time without notice.
We reserve the right to modify, discontinue, or limit the sale of any product at any time.
Any offer made on the Website is void where prohibited.
8. Payment
By submitting payment information, you represent and agree that:
- You are authorized to use the payment method provided
- All payment information is accurate and complete
- You are responsible for all charges incurred
- Sufficient funds are available to complete the purchase
We are not responsible for fees or charges applied by your bank, credit card issuer, or payment provider.
If a payment is reversed, declined, or disputed, we may attempt to collect payment by another method.
9. Order Placement and Acceptance
Your order confirmation does not constitute our acceptance of your order.
We reserve the right to accept, refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, product availability, shipping restrictions, or unauthorized resale.
If we cancel an order after payment has been made, we will issue a refund to the original payment method.
10. Shipping
You are responsible for providing an accurate shipping address, email address, and phone number.
NeuroBloom is not responsible for delayed, lost, or misdelivered packages caused by incorrect or incomplete shipping information provided by the customer.
If you need to modify or cancel an order before it ships, contact us as soon as possible at:
We cannot guarantee that we will be able to cancel or modify an order once it has been submitted or processed.
11. Delivery Confirmation
Once a carrier confirms delivery of an order, that confirmation is considered proof of delivery.
NeuroBloom is not responsible for lost, stolen, or missing packages after delivery confirmation has been provided by the carrier.
12. Refunds, Returns, and Money-Back Guarantee
NeuroBloom may offer a money-back guarantee on qualifying purchases, as described on the Website at the time of purchase.
To request a refund, contact us at:
Refund eligibility may depend on the product purchased, order history, promotional terms, and whether the product was purchased directly from tryneurobloom.com.
Refunds are issued to the original payment method when approved.
Shipping fees, discounts, promotional items, or third-party marketplace purchases may be excluded from refund eligibility unless otherwise stated.
We reserve the right to refuse refund requests that appear fraudulent, abusive, excessive, or outside the stated guarantee period.
13. Subscriptions and Automatic Payments
If NeuroBloom offers subscription products, you may be able to purchase products on a recurring basis.
By purchasing a subscription, you authorize NeuroBloom and our payment processors to charge your payment method on a recurring basis at the frequency selected at checkout until the subscription is canceled.
You may cancel your subscription by following the instructions in your account portal or by contacting us at:
Cancellation requests must be submitted before the next order is processed. We cannot guarantee cancellation of an order that has already been processed or shipped.
14. Social Media
This section applies to anyone who interacts with NeuroBloom’s social media presence, including platforms such as Facebook, Instagram, TikTok, YouTube, Pinterest, X, LinkedIn, or other third-party platforms.
Comments, posts, and opinions shared by users do not reflect the opinions of NeuroBloom.
We reserve the right to remove, hide, report, or moderate content that is offensive, misleading, abusive, unlawful, defamatory, or otherwise inappropriate.
15. Testimonials, Reviews, and Submissions
If you submit reviews, testimonials, photos, videos, comments, ideas, suggestions, or other content to NeuroBloom, you agree that such submissions may be used by us for marketing, advertising, product development, or promotional purposes.
You represent that your submission is truthful, accurate, based on your own experience, and does not infringe on the rights of any third party.
Testimonials and reviews represent individual experiences and do not guarantee that all customers will have the same results.
16. Intellectual Property
All content on the Website, including text, images, graphics, logos, designs, videos, product names, trademarks, layouts, and software, is owned by or licensed to NeuroBloom and is protected by copyright, trademark, trade dress, and other intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, display, sell, or exploit any Website content without prior written permission from NeuroBloom.
The NeuroBloom name, logo, product names, and related branding may not be used without our written consent.
17. DMCA Notice
If you believe that content on our Website infringes your copyright, you may contact us at:
Your notice should include:
- A description of the copyrighted work
- A description of the allegedly infringing material
- Your contact information
- A statement that you have a good faith belief the use is unauthorized
- A statement that the information in your notice is accurate
- Your physical or electronic signature
18. Third-Party Websites and Links
The Website may contain links to third-party websites, tools, or services.
We are not responsible for third-party content, websites, products, services, policies, or practices.
You should review the terms and privacy policies of any third-party websites before engaging with them.
19. Disclaimer of Warranties
Except where prohibited by law, the Website and all products are provided on an “as is” and “as available” basis.
NeuroBloom makes no warranties, express or implied, regarding:
- The accuracy or completeness of Website content
- The availability or functionality of the Website
- The suitability of products for your particular needs
- Any specific health, wellness, focus, mood, learning, or performance outcome
We disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
20. Limitation of Liability
Except where prohibited by law, NeuroBloom and its owners, officers, employees, contractors, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of the Website, products, or services.
This includes, without limitation:
- Loss of profits
- Loss of data
- Loss of goodwill
- Product misuse
- Website interruptions
- Delayed or lost shipments
- Unauthorized access
- Reliance on Website information
If NeuroBloom is found liable for any claim, our total liability shall not exceed the amount you paid for the product giving rise to the claim, or $500, whichever is less.
21. Dispute Resolution and Arbitration
Please read this section carefully.
To the fullest extent permitted by law, you and NeuroBloom agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Website, our products, our advertising, or our services shall be resolved through binding arbitration on an individual basis.
You agree that you waive the right to:
- A jury trial
- A court trial, except where arbitration is not enforceable
- Participate in a class action
- Bring claims on behalf of other individuals
Arbitration shall be conducted by a neutral arbitrator under applicable consumer arbitration rules.
The arbitrator may award relief only on an individual basis and may not consolidate claims or preside over class proceedings.
You may opt out of arbitration within 30 days of your purchase by emailing us at:
Your opt-out email must include your name, the product purchased, the order information, and a clear statement that you wish to opt out of arbitration.
22. Indemnification
You agree to indemnify, defend, and hold harmless NeuroBloom, its owners, officers, employees, contractors, affiliates, partners, suppliers, and service providers from and against any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising from:
- Your breach of these Terms
- Your misuse of the Website
- Your misuse of any product
- Your violation of any law
- Your violation of the rights of another party
23. Electronic Communications
You agree that NeuroBloom may communicate with you electronically, including by email, Website notices, SMS, or other digital methods where permitted.
Electronic communications have the same legal effect as written communications.
24. Assignment
You may not assign your rights or obligations under these Terms without our written consent.
NeuroBloom may assign or transfer its rights and obligations in connection with a merger, acquisition, sale of assets, restructuring, or other business transfer.
25. No Waiver
Our failure to enforce any provision of these Terms shall not be considered a waiver of our right to enforce that provision later.
26. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable.
27. Termination
We may terminate or suspend your access to the Website at any time, with or without notice, if we believe you have violated these Terms or for any other reason.
Sections relating to intellectual property, disclaimers, limitations of liability, arbitration, indemnification, and other provisions intended to survive termination shall remain in effect.
28. Entire Agreement
These Terms, together with our Privacy Policy and any other policies posted on the Website, constitute the entire agreement between you and NeuroBloom regarding your use of the Website and purchase of products.
29. Contact Information
For questions, support, refund requests, order changes, or legal notices, contact us at:
NeuroBloom
Email: info@tryneurobloom.com